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European Union Support to Digital Transformation in Botswana

  • SDG16
  • SDG9
  • SDG17
icon_Digital Transformation

Cybersecurity and e-governance

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Timeframe 01.01.2025-30.06.2027 Aktiivne
Target group Local ministries, authorities, SmartBots
Budget 1 500 000 EUR
Funders
  • Expertise France

This Team Europe joint initiative focuses on improving e-government services in Botswana, promoting seamless data exchange, and increasing public sector efficiency through digital solutions. Expertise France is the project leader, while ESDTEV contributes Estonia’s extensive experience and knowledge in developing digital and e-government. The Finnish Institute of Public Administration (HAUS) will also support the project with its long-standing experience in building the capacity of public administration.

The project “European Union Support for Botswana’s Digital Transformation” is funded by the European Union. ESDTEV’s activities are funded by Expertise France.

Project objectives

Overall objective of the project is to contribute to Botswana’s digital transformation through improved citizens’ access to a transparent and inclusive digital public service. 

Actions and results

Estonia will collaborate with Botswana to develop a national interoperability framework and implement best practices in digital governance to simplify administrative processes, reduce bureaucracy and make services more accessible and inclusive for all citizens.

Output 1: Improve Botswana's e-government services by enhancing the National Interoperability Framework (NIF) to align with international best practices.

Goal: Enable seamless data exchange, simplify processes, and improve public service efficiency.

Expected Outcomes:

  • For Citizens: Faster, easier Access to government services.

  • For Government: Streamline processes, bettere data management, and more efficient service delivery.

  • For Businesses: Reduced bureaucracy and improved interaction with government services.

 

Output 2: Digital by Default Strategy & Effective Communication Strategy

Goal: Establish a "Digital by Default" approach, ensuring government services are primarily delivered digitally, and develop a communication strategy to promote these services.

Expected Outcomes:

  • For Citizens: Easier access to government services through digital channels; improved digital literacy.

  • For Government: Clear strategy for digital transformation and efficient service delivery.

  • For Society: Increased equity in accessing services, reduction in digital divide, and greater inclusivity.